About Us

Assisting People with Conflict Resolution Since 1988


Conflict is a part of our everyday life. Whether we realize it or not, there is something that we can do to lessen the stress that often accompanies conflict.

At Mediation Services of North Central MA, Inc. (MSI), we offer a range of conflict management services, all designed to help our clients reach resolution or to improve their negotiating skills. with the tools they need to succeed. Talk to us today about how we can support your growth, limit your turnover, and put you on a solid track to success and profit.

What is Mediation?

Mediation is an approach to conflict that brings together the disputing parties with an impartial, neutral facilitator; a mediator. 

Mediation respects that each person has their own viewpoint and ideas for how to resolve the conflict. Mediators listen, don't give advice, but help guide the conversation toward solutions.

The disputing parties work together with the assistance of the mediator, to discuss possible solutions and find ones on which both parties can agree.


  • Court Mediation 
  • Community Mediation
  • Conflict Coaching 
  • Training and Education

Learn More About Mediation Services and Conflict Coaching

Learn More About Training and Education

Our office is located in the GATEWAY CENTER at 435 Lancaster Street, Suite 224, Leominster, MA 01453

VIEW MA Trial court ADR Booklet