Court Mediation

Mediation services are offered to people with with scheduled hearings in the small claims sessions of the Gardner, Fitchburg, Leominster and Winchendon District Courts. Our mediation coordinator or volunteers are present at each of these small claims sessions.  They explain the mediationprocess to parties present and are available to mediate there and then.

Mediation requires cooperation from both parties and a willingness to be flexible. Mediation is voluntary, either party has the right to refuse to mediate. If the mediation is not successful, the parties return to the courtroom and have their hearing before the Clerk Magistrate, as originally planned.

Through mediation parties can reach a successful resolution on which all participants have agreed.  

Statistically, mediation has a success rate in excess of 74%.

Community Mediation

The overarching goal of community mediation is to prevent the escalation of violence in the community by helping residents to talk through their conflicts, with the assistance of volunteer community mediators.

Often, community-based conflicts are complex and require multiple mediation sessions. Typical conflicts referred to mediation include:

contract and money disputes

property damage

neighborhood feuds

noise complaints




other community disturbances

Mediations give all participants the opportunity to have a neutral third party facilitate conversation and help to focus the parties on the issues. Mediation Services has  also successfully mediated families comprising of multi-generations.  

Our conflict resolution services help parties move forward.

Conflict Coaching

Have you been in a conflict and wishes someone could help you work through it?  That's what our Conflict Coaching is all about.  Let our trained and skilled mediators work with you to explore ways that the conflict can be approached.  Sometimes, having an impartial ear and someone who will listen to you carefully can help investigate the possibilities.  This is not mediation, but a 1-on-1 service.

Conflict Coaching is a service offered to individuals and focuses how you deal with conflict.  What is your conflict style?  Conflict history? Past conflict situations? We focus on your goals for our coaching sessions.  We work with you on articulating your needs, share tips and techniques, and use role play to assist you in practicing your new conflict resolution skills.


Contact us about our mediation and conflict coaching services

Are you interested in any of our services or just want to learn more about what we do?

Mediation Services of North Central Mass, Inc.

435 Lancaster Street, Suite 224, Leominster, MA 01453, US

(978) 466-9595
fax: 978-466-9522