Court Mediation


Mediation services are offered to people with with scheduled hearings in the small claims sessions of the Gardner, Fitchburg, Leominster and Winchendon District Courts. Our mediation coordinator or volunteers are present at each of these small claims sessions.  They explain the mediationprocess to parties present and are available to mediate there and then.

Mediation requires cooperation from both parties and a willingness to be flexible. Mediation is voluntary, either party has the right to refuse to mediate. If the mediation is not successful, the parties return to the courtroom and have their hearing before the Clerk Magistrate, as originally planned.

Through mediation parties can reach a successful resolution on which all participants have agreed.  

Statistically, mediation has a success rate in excess of 74%.

Community Mediation

The overarching goal of community mediation is to prevent the escalation of violence in the community by helping residents to talk through their conflicts, with the assistance of volunteer community mediators.

Often, community-based conflicts are complex and require multiple mediation sessions. Typical conflicts referred to mediation include:

contract and money disputes

property damage

neighborhood feuds

noise complaints




other community disturbances

Mediations give all participants the opportunity to have a neutral third party facilitate conversation and help to focus the parties on the issues. Mediation Services has  also successfully mediated families comprising of multi-generations.  

Our conflict resolution services help parties move forward.

Conflict Coaching

Have you been in a conflict and wished someone could help you work through it?  That's what  Conflict Coaching is all about.  Let our trained and skilled coach help you!

Our goals are  to help you understand and analyze your conflict from all perspectives,  identify what you want from the relationship, where you want the conflict to go, and help you build your skills to deal with the conflict. 

This is not mediation, it is a 1-on-1, client centered service.  

We focus on your goals for our coaching sessions.  

We work with you to help you articulate your needs.


Do you have a conflict in a workplace or other group setting?  We can help your group have a productive conversation with a facilitated discussion/meeting.


Contact us about our mediation and conflict coaching services

Are you interested in any of our services or just want to learn more about what we do?

Mediation Services of North Central Mass, Inc.

435 Lancaster Street, Suite 224, Leominster, MA 01453, US

(978) 466-9595 fax: 978-466-9522