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(978) 466-9595


  • Home
  • Español & Português
  • Education and Training
  • Services
  • About Us
  • Housing
  • YOUTH
  • Volunteers
  • Sponsors and Donations
  • Blog
  • Meet Our Staff

Education and Training

2025 BASIC MEDIATION COURSE

Our 2025 REGISTRATION IS NOW CLOSED. We are leaving this information up so that you can get an idea of the timing of our live classes. WE WILL POST HERE WHEN WE SCHEDULE ANOTHER BASIC MEDIATION COURSE, but we generally do one a year. If you would like to be added to a list for direct notice once we schedule again, please email training@mediationncm.org, otherwise check back around the end of March for our 2026 class.


Thursday September 4th 8:30-4:30 IN PERSON Marconi Club 36 Birch Street Passway, Fitchburg, MA

Monday September 8th beginning at 5:30 on ZOOM

Wednesday September 10th beginning at 5:30pm on ZOOM

Monday September 15th beginning at 5:30pm on ZOOM

Thursday September 18th 8:30-4:30 IN PERSON Fidelity Bank Community Room, 9 Leominster Connector, Leominster, MA

Monday September 22nd beginning at 5:30pm on ZOOM

Wednesday September 24th beginning at 5:30pm on ZOOM


Who is this class for?

* Teachers/Administrators who want to learn mediation skills in order to communicate better with students and co-workers

* HR Professionals or Employers who want to learn mediation skills to communicate better themselves or help employees resolve conflicts in the workplace

* College students who want to learn positive conflict resolution skills for school and workplace conflicts

*  Any adult who wants to give back to their community by helping others resolve conflict peacefully 


Participation in our center as a volunteer mediator (or with any court affiliated center) requires completion of this course and a mentorship period with our staff. 


You are not required to become a volunteer if you are paying full tuition. If you are attending on scholarship, then you are required to volunteer in accordance with the scholarship application document.


This course is in English, but some course materials are available upon request in Spanish for those whose first language is Spanish and would like to read about the new concepts you are learning in your native language.


NON MEDIATORS CAN TAKE A BASIC MODULE ON CONFLICT AND LISTENING ON THEIR OWN TIME FOR A NOMINAL CHARGE. CLICK THE REGISTRATION LINK BELOW.

https://mediationncm.digitalchalk.com/learn/learning-about-conflict


Learn More

Contact us to find out more about our courses or workshops.

info@mediationncm.org

Call the office 978-466-9595



Learn about other services we offer

Registration Form- dowload, complete, save as and send

Contact us for further information

I'm interested in Basic Mediation Course InformationI am a teacher interested in learning more about conflict resolutionI am a parent looking for conflict resolution course info for myself or my studentStay in touch, subscribe to our monthly newsletter

Volunteer Scholarships & Rebate program available

SEE ABOVE FOR DATES AND OTHER INFO. 

We are looking for adult volunteers from all walks of life.  Our mediators seek to empower people to resolve conflicts peacefully through mutual understanding and respect. If you want to contribute to this mission, please apply for this training regardless of your age, race, gender, income, religious background or education. Training is in English, but we do have a high need bilingual mediators to assist with Spanish and Portuguese speaking clients.


*Scholarships available for those who enroll in mediator training who meet eligibility criteria and intend to become a volunteer mediator. Email info@mediationncm.org for scholarship application.

 * Rebate program available for those who are unsure at this time whether or not they will be able to volunteer, but later decide to mediate cases for Mediation Services of North Central MA (MSI).


If you have a group of people who wish to be trained as mediators or teachers who want to learn conflict resolution tools that work with youth, contact info@mediationncm.org bulk pricing or to talk about scheduling a class for your group outside of regular course offerings.

CLICK HERE for scholarship eligibility criteria and application

Conflict Resolution Workshops and Group Training

Conflict Resolution Workshops and Group Training

Conflict Resolution Workshops and Group Training

Mediation Services of North Central Ma (MSI) offers educational, professionally designed workshops and presentations for agencies, community organizations and local businesses. Whether it's learning how to handle difficult situations or improving communication, MSI can customize trainings and workshops to meet your needs.  Contact us today at info@mediationncm.org

Programs in Schools and Youth Organizations

Conflict Resolution Workshops and Group Training

Conflict Resolution Workshops and Group Training

Mediation Services works with area middle schools, high schools, and youth organizations to train students in peer mediation, assists in development and coordination peer mediation and other conflict resolution and SEL programming, professional development for facility staff, as well as mediation of conflicts between school community members.  Providing youth with conflict resolution skills helps students grow in confidence, become peer leaders, and gives them skills for their future. See powerpoint for more information about benefits of your school having a Peer Mediation Program:  PEER MEDIATION PRESENTATION.pptx 


Video

Check out this video about Peer Mediation.


For more youth videos see our Facebook page: https://www.facebook.com/talkitoutMA/videos

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