Volunteer With Us
Join a team of dedicated community members helping people resolve conflict, build peace, and strengthen North Central Massachusetts.
Make a Difference in Your Community
Mediation Services, Inc. (MSI) depends on trained volunteer mediators and community supporters to deliver our services. Whether you want to become a certified mediator, support our programs, or help with outreach, there is a place for you on our team.
Volunteer Opportunities
Volunteer Mediator
Trained volunteer mediators are the heart of our organization. After completing our Basic Mediation Training, volunteers co-mediate real cases alongside experienced staff mediators.
- Complete our 30-hour Basic Mediation Course
- Co-mediate cases with experienced staff
- Flexible scheduling — mediate at your own pace
- Ongoing training and professional development
- Earn continuing education credits (attorneys & social workers)
Youth Program Volunteer
Support our school-based peer mediation programs by mentoring student mediators, assisting with curriculum delivery, and helping facilitate youth conflict resolution workshops.
- Mentor student peer mediators
- Assist with in-school workshops
- Help facilitate youth conflict resolution sessions
- Work with elementary, middle, and high school students
- Background check required
Outreach Volunteer
Help us reach more people in our community by supporting outreach events, social media, grant writing, translation, and general office support.
- Community outreach and tabling at events
- Translation and interpretation support
- Social media and communications assistance
- Grant research and writing support
- General office and administrative help
How to Get Started
Submit Your Interest
Fill out our volunteer interest form below or give us a call. Tell us a little about yourself and what kind of volunteering interests you.
Meet With Our Team
We'll schedule a brief conversation to learn more about your background, interests, and availability, and to answer any questions you have.
Complete Training
Mediator volunteers complete our 30-hour Basic Mediation Course. Other volunteer roles may have shorter orientations or on-the-job training.
Start Volunteering
Once trained and onboarded, you'll begin contributing to our programs and making a real difference in the lives of community members.
"Volunteering as a mediator has been one of the most rewarding experiences of my life. I've seen families rebuild relationships and neighbors find common ground — it's powerful work."
Community Volunteer Mediator
Volunteer since 2019
Ready to Join Our Team?
Contact us today to learn more about volunteer opportunities and upcoming training dates.